Privacy Policy

Privacy Policy

Last updated: 26/06/2026

SOLAYA LLC ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights — including rights granted under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Who We Are

SOLAYA LLC
SOLAYA LLC, 5830 E 2ND ST, STE 7000 #20634, Casper, WY 82609, USA
Email : hello@mysolaya.com

Categories of Personal Information We Collect

In the past 12 months we may have collected the following categories of personal information:

  • Identifiers — name, email address, postal address, phone number, IP address, device identifiers
  • Commercial information — order history, products purchased, payment method (processed by Shopify Payments; we do not store full card numbers)
  • Internet/network activity — pages visited, time on site, referrer, cookies, analytics data

How We Use Your Information

We use your personal information for the following business purposes:

  • Process, fulfill, and ship your orders
  • Provide customer support and respond to inquiries
  • Improve our products, website, and user experience
  • Detect and prevent fraud, security incidents, and unauthorized activity
  • Send marketing communications (only if you have opted in; you can unsubscribe at any time)

Payment Security

All payments are processed by Shopify Payments, certified PCI DSS Level 1. We do not store full credit card numbers on our servers.

How We Share Your Information

We may share personal information with the following categories of service providers, strictly to operate our business:

  • Shopify Inc. — site hosting, order processing, and payment infrastructure
  • Shipping carriers — USPS, UPS, FedEx (to deliver your orders)
  • Email and analytics providers — to send transactional and (if opted in) marketing emails

We do NOT sell your personal information, and we do NOT share it for cross-context behavioral advertising as defined by the CCPA. To exercise your right to opt out of any future sale or sharing, see "Your Rights" below.

How Long We Keep Your Information

We retain personal information only as long as necessary for the purposes described above:

  • Order and billing records — for the period required by US tax and accounting law (typically 7 years)
  • Marketing data — until you unsubscribe or request deletion

Your Rights (CCPA / CPRA)

If you are a California resident, you have the following rights regarding your personal information. We will not discriminate against you for exercising any of these rights.

  • Right to know — request a copy of the personal information we have collected, used, or disclosed about you (twice per 12-month period, free of charge)
  • Right to delete — request deletion of personal information we have collected from you, subject to certain exceptions (e.g., to complete a transaction or comply with law)
  • Right to opt out of sale or sharing — although we do not sell your personal information, you may submit a request as described below; right to correct inaccurate information; right to limit use of sensitive personal information

To exercise any of these rights, email us with the subject "CCPA Request" at: hello@mysolaya.com

Cookies

We use strictly necessary cookies for the site to function and analytics cookies to understand how visitors use our site. You can manage cookie preferences through our cookie banner or your browser settings.

We may update this Privacy Policy from time to time. The date above reflects the most recent revision. Material changes will be communicated via email or a prominent notice on the website.